Communication plays a critical role at personal as well as professional level. Small business owners need to understand that without communication it will be really difficult to interact with their employees, clients, customers and business partners. Therefore, reading communication books will help them in communicating effectively. Following are top 10 communication books for small businesses.


1. Crucial Conversations Tools for Talking When Stakes Are High, Second Edition ~ Kerry Patterson
The New York Times and Washington bestseller book will shape your life, relationships and your world. This book outlines a process – start with the heart, stay in dialogue, make it safe, don’t get hooked by emotion, agree a mutual purpose, separate facts from story, agree a clear action plan. All these 7 steps uplifts you in crucial conversations. This book deserves a place in your bookshelf.

2. Never Eat Alone: And Other Secrets to Success, One Relationship at a Time ~ Keith Ferrazzi
Keith Ferrazzi in this book outlined timeless strategies of great people from Katherine Graham to Bill Clinton, Vernon Jordan to Dalai Lama. This book helps in creating your own network, how to handle rejection, getting past gatekeepers and more. In short, this book will help you in winning at your personal and professional life.

3. The Definitive Book of Body Language ~ Barbara Pease
This international bestseller is an excellent book to understand the secrets of non-verbal communication. In this book the author made drawing of more than 30 years in the field and with cutting edge research – demonstrated what happens in brain. This helps to read the state of mind of people with their gestures. When you encounter face to face, it helps you to analyze the true intentions of other party by their gesture as well as it also helps in building effective body language which is required to achieve success in life.


4. Just Listen: Discover the Secret to Getting Through to Absolutely Anyone ~ Mark Goulston M.D.
Mark Goulston is a psychiatrist, business consultant and a coach. He narrated beautifully on how to persuade people whether they are harried co-workers, stressed out client, insecure spouse and enemies. In short, this book helps you to reach to those people’s lives which you assumed impossible and unreachable.


5. Influencer: The Power to Change Anything ~ Kerry Patterson
This is a thought provoking book where Kerry Patterson has taught a stepwise influence process along with robust strategies. This books takes you to a journey from San Francisco to Thailand where you can find insignificant people making incredible improvements in solving the thing which others felt impossible.


6. Power Questions: Build Relationships, Win New Business, and Influence Others ~ Andrew Sobel
This is a thought provoking book written by Andrew Sobel. In this book, he explained thirty five compelling real conversations of CEOs, billionaires, clients, colleagues and others. At the end of the book, more than 200 thought provoking questions are summarized.


7. Difficult Conversations: How to Discuss What Matters Most ~ Douglas Stone
Douglas Stone with his 15 years of research at the Harvard Negotiation Project has written this book ‘Difficult Conversation.’ In this book, he has explained how to win the toughest conversation with less stress and explained how to prepare yourself, how to start the conversation without defensiveness, how to keep it constructive and focused irrespective of how other person reacts.


8. The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience ~ Carmine Gallo
This book is a Wall Street Journal Bestseller written by communication expert Carmine Gallo. The author has studied and analyzed Steve Jobs presentation secrets. In this book, he explained point by point examples, tried and true techniques, proven presentation secrets in 18 scenes. After reading this book, you will know how to capture your audience with your presentation.


9. Writing That Works; How to Communicate Effectively In Business ~ Kenneth Roman
‘Writing That Works’ is written by Kenneth Roman. In this book the author has tried to explain what to say with less effort and more confident. The author explained importance of writing in various fields such as presentation, memos, letters, plans, reports, speeches, resumes, email writing,etc.


10. Skill With People ~ Les Giblin
Les Giblin’s book ‘Skill With People’, has sold over 2,000,000 copies. The author conducted more than 1000 seminars for hundreds of organizations like Johnson & Johnson, National Association of Insurance Agents and Generic Electric. This book helps to improve relationship at home, at work and in business.